Returns Policy

We believe in our products and are proud of what we sell, if you are not completely happy with your purchase let us know within 7 days and we will arrange collection and a full refund once the product is returned.

In order to gain a full refund the product must be undamaged and re-sealed as best as possible in its original packaging.

We will arrange for a courier free of charge one time only, if nobody is present for the courier it will be the customer's responsibility to return the product to us.

Return Shipping Address

Returns Department
The Rug Boutique
Lodge Farm
Barkstone Lane
Bottesford
Notts
NG13 0DH